Raincall

Softphone + AI call intelligence · built for MENA

Every call, written up for you.

Raincall is a cloud phone for sales teams that transcribes every call, turns it into notes, tasks and a follow-up, and pushes it straight into your CRM — with consent and data-residency built in for Egypt and Saudi.

Works standalone or plugged into rainmakrs.ai. Compliant by design.

Bin Omairah — Ahmed

+966 50 ··· ···· · outbound

04:12

🔒 Consent · explicit · SA
“…السعر مناسب بس محتاج أرجع للـ CFO الأسبوع الجاي.”
“Understood — I'll send the ROI one-pager today and follow up Sunday.”

✨ Raincall extracted

  • • Summary: Price accepted; CFO sign-off pending next week.
  • • Task: Send ROI one-pager (today)
  • • Next step: Follow up Sunday · deal → Proposal

The call happened. The CRM never heard about it.

Reps sell on the phone and on WhatsApp, then log almost none of it. Managers have no single source of truth — just the rep's word. Deals leak, coaching is guesswork, and when a rep leaves, the relationship walks out with them. Raincall closes that gap by capturing the conversation itself, not asking anyone to write it down.

A phone that does the paperwork

Calls, WhatsApp, transcription, coaching and CRM sync — in one line your reps already know how to use.

☎️

Cloud softphone

Call and WhatsApp from one number, from any device — no personal SIMs, no second handset. Reps stop working off their own phones and the company keeps the line.

✍️

Transcribes itself

Every call becomes text — Arabic, English, or the Franco-Arabic your reps actually speak — then a clean summary, notes and follow-up tasks. Nobody types up a call again.

⇄

Writes your CRM

The call, its summary and the next step land in your CRM automatically — native with rainmakrs.ai, or any CRM via a signed webhook. One place, one source of truth.

◎

Coaches the call

Score every call against your own sales process — discovery, objections, next steps — and surface the questions that move deals. Your best rep's playbook, on every line.

🎙️ Not just customers — your team

Call a teammate free. Or hold the button and just talk.

Raincall carries your internal line too. Ring any colleague over VoIP — no numbers, no phone bill, straight through the app. And for the sales floor, the field team or a live launch, switch to walkie-talkie: push to talk, your voice hits the whole channel the instant you speak.

  • ✓Free member-to-member VoIP — 1:1 and group huddles, in-app
  • ✓Push-to-talk walkie-talkie channels — floor, field, or per-team
  • ✓Presence: see who's on a call, free, or on-channel before you buzz
  • ✓Same app as your customer calls — one line for everything

📣 Riyadh Floor

6 on channel
OM

Omar — “Closing Bin Omairah, need a hand on pricing”

SA
Sara — speaking

🔒 Compliant by design

Recording calls in the Gulf is a legal minefield. Raincall is built for it.

Most call tools are US products with a region toggle. Raincall decides, per call and by the customer's own number, exactly what it may capture — and proves how it was allowed to.

🇪🇬 Egypt — notice

A short bilingual announcement plays, transcription runs in full. Light-touch, and future-proofed against PDPL as it matures.

🇸🇦 Saudi — explicit

No explicit consent, no transcript — full stop. Data stays in-region, cross-border export is blocked. Built around PDPL and the interception rules.

Consent on the record

Every call stores what was disclosed, how, and whether the customer agreed — your audit trail, not just ours.

You hold the switch

You are the data controller; Raincall is the processor. You enable capture per market and attest to it.

In-region data

Saudi conversations live in a Gulf region and never leave it. Residency is a setting, not an afterthought.

Three steps, zero note-taking

1

Make the call

Dial or pick up in Raincall. A short, market-correct disclosure plays first — handled for you.

2

Raincall listens

The conversation is transcribed live and distilled into a summary, notes, tasks and a follow-up — bilingual.

3

Your CRM updates

It all lands on the right lead or deal, with the consent record attached. No note-taking, no copy-paste.

Plugs into the CRM you already run

Raincall is native to rainmakrs.ai — calls and their summaries appear on the lead the moment they end. Using something else? A single signed webhook delivers every call, transcript and consent record to any CRM.